About Us
At Fafan Tech Computers, we are Kenya’s premier destination for high-performance laptops and a full range of computing accessories. Specializing in top-tier brands like HP, DELL, LENOVO, MAC Books etc, we offer cutting-edge technology solutions designed to meet your every need—whether for work, school, or personal use. Explore the latest in computing and find the perfect device to power your digital life today.

What We Do
At Fafan Tech Computers, technology is at the core of everything we do. We started with a clear mission: to provide the best laptops and computing solutions in Kenya. Today, we are your trusted partner for laptops, desktops, monitors, and tech accessories, offering unparalleled expertise and service. We are passionate about ensuring you find the right device for your specific needs, backed by quality and reliability.

Our Vision
To lead Kenya’s technology market by offering innovative and reliable laptops and computing solutions. We aim to be the trusted tech partner for individuals, businesses, and organizations seeking superior computing power and a seamless tech experience.

Our Mission
To provide the best-in-class laptops, unbeatable pricing, and exceptional customer service to help our customers achieve their goals. We aim to make technology accessible and efficient, ensuring you have the tools you need to succeed.

Customer Service Overview
At Fafan Tech Computers, we understand that buying a laptop or any tech device is an investment, which is why customer service is central to our approach. We are committed to delivering a seamless experience from the moment you browse our store to the after-sales support you receive. Whether you’re shopping online or in-store, our team is dedicated to ensuring your complete satisfaction.

Key Features of Our Customer Service

• Expert Team: Our highly knowledgeable and friendly staff are here to help you choose the best laptop or device to suit your needs. Whether you’re looking for the latest HP laptop for work or need a reliable desktop for gaming, we have the answers.
• Fast, Responsive Communication: We value your time. Whether you reach out to us by phone, email, or via our website, you can expect prompt, efficient responses to your inquiries.
• Product Recommendations: Not sure which laptop or device is right for you? Our experts will guide you through the selection process, ensuring you make an informed choice that meets your requirements and budget.
• Smooth Ordering Process: From browsing and buying to tracking your order and handling any returns, our goal is to make every step of your purchase as easy and hassle-free as possible.
• Problem Resolution: If something goes wrong with your purchase, we’ll resolve the issue quickly and efficiently. Your satisfaction with our products and service is our top priority.
• Continuous Improvement: We value your feedback and use it to enhance our offerings and services. We’re always evolving to better meet the needs of our customers.
• Clear, Transparent Policies: Our return and warranty policies are straightforward, ensuring you have peace of mind when purchasing from Fafan Tech Computers.

Your satisfaction drives our success. At Fafan Tech Computers, we are here to provide the best in laptops and tech solutions, and to support you every step of the way.